Job Details

** Front Desk Medical Receptionist**

**Job Category****:** Office **Requisition Number****:** CAREC004645 Showing 1 location **Job Details**

**Description**

ProActive Physical Therapy Specialists is looking for a **full****-time** Care Coordinator for our **Gateway** location. With the hours being **Tuesday-** **Friday 7:15am-6:15pm** (with the occasional Monday).

This individual must be motivated and a team-oriented individual who thrives in a fast-paced environment and enjoys working directly with people. Our practice is passionate about patient care, and we are looking for someone who is detailed, organized & reliable with previous front office experience. **Bilingual is a plus.**

The person applying for this position **MUST** have previous experience working with Work Comp and adjusters. Knowledge of Work Hardening/Work Steps/MVA are a plus! This candidate must be detailed oriented and have experience with insurance benefits, pre-authorization, and approval. Previous medical front office and customer service experience is a must.

**Benefits:**

We offer outstanding benefits including:

* 401k with a 4% match,

* Outstanding health/dental/vision coverage

* Company paid life insurance

* Generous PTO plan with unique maternity benefits

* Much more!

We have also established an internal employee foundation, as our own organized way of making sure our employees receive the financial support they need after catastrophic life events occur. This assistance is made possible through the continuous support of all our fellow employees.

**A summary of job responsibilities includes:**

* Front desk scheduling

* Greeting patients, and checking them in and out for appointments

* Answering phones and email inquiries

* Collecting co-pays and other fees required prior to office visits

* Obtaining pre-authorizations for patient visits

* Insurance re-verifications

* Data entry, running reports, auditing and filing

* Maintaining the front desk and reception areas

* Patient and physician interaction on the phone, and in-person.

* Managing, updating, and charting patient records in an Electronic Medical Records (EMR) system

* Additional duties as assigned

Previous medical/dental front office, administrative, customer service, or front office experience is a definite must. History of working with insurance benefits, pre-authorization, and approval is preferred. If this sounds exciting to you, and you have previous front office experience, we would love to meet you!

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