About Grange Co-op
Founded in 1934, Grange Co-op is a cooperative dedicated to serving the needs of its members and the communities in which they live. With a focus on farm and ranch products, work wear and western wear, garden supplies, and pet care essentials, Grange Co-op has grown to become a trusted name in the industry. The company operates multiple retail locations, a feed mill and remains committed to delivering exceptional value and service.
GENERAL PURPOSE OF JOB
To provide friendly, accurate service and ensure that customers receive their purchases in a timely manner; and to maintain the overall cleanliness and appearance of the service yard.
ESSENTIAL DUTIES AND RESPONSIBILITIES
•Demonstrate friendliness towards customers and co-workers
•Fill customer orders as identified on the loading slips
•Read loading slips and retrieve purchased merchandise from the warehouse or service yard and load into customers' vehicles
•Control inventory and order merchandise as needed to maintain adequate stock
•Operate forklift as necessary
•Clean, sweep, hose, and shovel debris from loading dock, warehouse and service yard as necessary to maintain a clean environment
•Listen and respond to questions and requests from co-workers inside the retail store
•Maintain loading slips after the customers' products have been loaded
•Perform daily inspections of all vehicles and forklifts on location
•Stock inside retail store as directed by management team
•Perform cashier functions in warehouse
•Monitor and maintain pest control
•Answer phones in a friendly manner and provide customer assistance to callers
•Uphold all cooperative policies
•Perform other tasks and duties as required by supervising manager
SUPERVISORY RESPONSIBILITIES
•This position does not have supervisory responsibilities
EDUCATION AND/OR EXPERIENCE
•High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience
LANGUAGE SKILLS
•Ability to read and comprehend simple instructions, short correspondence, and memos
•Ability to write simple correspondence
•Effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization
MATHEMATICAL SKILLS
•Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
•Ability to compute rate, ratio, and percent and to draw and interpret bar graphs
REASONING ABILITY
•Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions
•Ability to deal with problems involving a few concrete variables in standardized situations
OTHER SKILLS AND/OR ATTRIBUTES
•Strong communication and interpersonal skills
•Excellent customer service skills
•Accuracy and attention to details
•Ability to become forklift certified
•High level of integrity
•Friendliness and cheerfulness towards customers and co-workers
•Ability to perform effectively in both individual and team environments
•Excellent prioritization and organizational abilities
•Ability to work in all weather elements
•Ability to continually lift and load heavy items
•Possess a strong sense of urgency
Bilingual candidates encouraged to apply!
The pay range for this role is:
15.53 - 18.98 USD per hour (Klamath Falls)