Job Details

East Ridge Animal Hospital is seeking a Client Service Representative to join our Reception team! Our CSRs serve a vital role as the first and last point of contact with a client and their pet. As the face of the hospital, they greet visitors with warmth and compassion, fostering trust in the veterinary team, and ensuring a welcoming atmosphere.

In this role, you will schedule and manage the flow of appointments, provide empathetic customer service while multi-tasking between a multi-line phone system and in-person clients, process financial transactions, answer inquiries, and provide essential information about the services we provide. This position is ideal for candidates with a background in fast-paced customer service, who are friendly and outgoing, detail-oriented, excellent at multi-tasking, and committed to contributing to a team-focused environment.

This is a part-time position, with a flexible schedule and availability needed Monday-Friday.

Full-time benefits and compensation:

• Compensation: $15 - $17/hour, based on experience and skillset
• Health package: Medical, dental, and vision insurance
• Life insurance and disability
• Employee Assistance Program
• 401k options
• PTO

Minimum qualifications and skillset:

• 1+ years of client service experience
• Previous veterinary experience is highly desired
• Proficiency in the following skills:
  • Customer service
  • Multitasking
  • Scheduling appointments
  • Compassionate
  • Financial transactions

Get to know East Ridge Animal Hospitals:

East Ridge Animal Hospital, nestled in Klamath Falls, Oregon, is committed to providing compassionate and comprehensive veterinary care for pets in a modern and welcoming environment. With a team of three experienced veterinarians and caring staff, they offer a wide range of services tailored to meet the individual needs of each companion. In addition to treating cats and dogs, they also provide care for birds, reptiles, exotics, and pocket pets. From preventive care and wellness exams to advanced diagnostics and surgical procedures, East Ridge Animal Hospital prioritizes the health and well-being of pets while nurturing strong bonds with their owners. As a trusted partner in pet healthcare in the local community, they strive to ensure every pet receives the highest standard of care and attention.