Job Details

Customer Service Representative

  2024-12-19     Firstsource Solutions     all cities,OR  
Description:

The Data Entry Operator is an entry level position which is production oriented. Individuals are responsible for the introduction of data into the system which is then provided to the client for use in their internal adjudication system.FOUNDATION KNOWLEDGE, SKILLS, AND/OR ABILITIES REQUIREDTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functionsESSENTIAL DUTIES AND RESPONSIBLITIES •Enter data from scanned and/or processed images into the data capture system.Meet expected hourly production volume goals.Maintain quality levels above minimums set by managementIncrease speed and difficulty of tasks as expected with training and practiceADDITIONAL RESPONSIBILITIES* Maintain awareness of and actively participate in the Corporate Compliance Program.* Maintain a neat and orderly workstation.* Assist with other projects as assigned by management* Must be prompt and dependable (excellent attendance)* Must be comfortable working in a production environment* Proficient typing skills are required (35wpm / 98% accuracy min) (test required).* Possess excellent organization skills* Reliability of task completion and follow-upQualifications - ExternalEDUCATION/PREVIOUS EXPERIENCEHigh School diploma or equivalentExcellent Data Entry SkillsComputer KnowledgeBasic Math Skill


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