Job Details

Medical Call Center Scheduling Coordinator - Spokane Valley, WA

Advanced Dermatology and Skin Surgery is seeking a full-time Call Center Scheduling Coordinator to join our growing Dermatology Group in Spokane Valley, WA.

We have an immediate opening for an experienced medical scheduler for a high-volume dermatology clinic. Must have 2 years minimum experience working in a medical or hospital call center. Attention to detail is imperative.

Our ideal candidate is organized, detail-oriented, and possesses excellent customer service and communication skills. This position is the first contact with patients and business relations and therefore requires a high level of customer service.

Two years of experience as a medical appointment scheduler is required.

Responsibilities:

• Answering phones and handling a high volume of calls
• Scheduling appointments & referrals for 3 locations
• Obtain accurate new or established insurance information and verification that insurance is active and if a referral/authorization is needed for the appointment
• Knowledge of HIPAA compliance in a medical office

Qualifications:

• Two years of patient scheduling experience in a medical practice or hospital setting- required
• Ability to work in a fast-paced, highly collaborative environment- required

• Must have strong computer and MS Office skills
• Familiarity with insurance is preferred
• Excellent verbal and written communication skills

• Detail-oriented with good organizational, communication, and time management skills
• Professional appearance and demeanor
• A team-player attitude is essential

Job Type: Full-time

Monday -Thursday 8-5 and Friday 8- 4

Wages: Determined based on experience, entry wage is $19/hour