Job Details

Job Posting

Process select incoming forms by reviewing, interpreting, and entering data into the appropriate account. Review accounts that may need a new Benefits Card issued and complete the process in the appropriate system. Moving documents between folders on the network. Manage and maintain updates to participant accounts including enrollment, renewal, termination, and Benefits Card account maintenance. Process Health Savings Account customer identification program (CIP) documentation, account closures, account transfers, and other associated updates. Process manual client renewals. Some limited external contact with participants to notify them when something is processed. Fully remote (Wisconsin locations only). Responsibilities include: Manage and maintain updates to participant accounts including enrollment, renewal, termination, leave of absence, and permitted election changes as well as Benefits Card account maintenance. Process Health Savings Account customer identification program (CIP) documentation, account closures, account transfers, and other associated updates. Update participant accounts from data received through eligibility files and manage any account variances. Contact client as needed to obtain information to resolve any discrepancies. Process manual client renewals for all product offerings. Complete system data entry for new POP, COBRA, and Compliance Services clients. Manage, triage, and assign enrollment-related workflow (to include but not limited to data file feeds, help desk inquiries, and tasks) in accordance with departmental expectations and standards. Maintain and proactively manage CRM database, documenting each interaction and action item in a timely, compliant manner and in adherence with departmental standards.

Qualifications: Associate degree in Business or related field; may be substituted with two years of relevant work experience. Minimum one year experience in an enrollment or administrative position supporting internal and external customers in a professional office environment. Demonstrated effective verbal and written communication skills, utilizing proper grammar, syntax, and excellent business acumen. Strong attention to detail. Strong organizational and time management skills with proven ability to multi-task in a high-paced environment. Self-motivated and able to resolve issues independently. Demonstrated ability to work both independently and collaboratively. Computer proficiency in Windows-based applications along with a demonstrated ability to learn new software programs. Basic proficiency with Microsoft Excel, Word, and Outlook.

Pay and Benefits: The pay range for this position is $18.00 - $18.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision; Critical Illness, Accident, and Hospital; 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available; Life Insurance (Voluntary Life & AD&D for the employee and dependents); Short and long-term disability; Health Spending Account (HSA); Transportation benefits; Employee Assistance Program; Time Off/Leave (PTO, Vacation or Sick Leave).

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe, and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information, or any characteristic protected by law.

TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information, or any characteristic protected by law.