Job Details

Job Type

Full-time

Description

JOB SUMMARY: Recovery Mentors are a critical part of the SUD Treatment Team and work with the MOMS Program clients who are in recovery during a pregnancy. Recovery Mentors are not counselors, clinicians, or medical providers, but provide supports to clients that counselors are not able to offer, including Peer Doula support. The Recovery Mentor works with their Supervisor to design and implement education, referral, and parenting components of the program. The Recovery Mentor is responsible for helping to facilitate classes and support groups along with group activities. They will maintain a personal recovery program, if applicable, as well as model recovery-appropriate behavior.

ESSENTIAL FUNCTIONS:

SUD Recovery Responsibilities:

• Participates and provides recovery coaching to people involved with BestCare Treatment Services using the following methods for engagement with clients:

1. Makes regular telephone contact which may include talking with clients who need support and are feeling prone to relapse; reminder calls to clients who are scheduled for assessments, groups, individual sessions; doing outreach to client who miss group or individual services to attempt to reengage them in treatment services;
2. Provides client transportation in company vehicle (when approved by supervisor): taking clients to/from treatment services/appointments, transport to detox or residential treatment, and other appointments when it is determined to be helpful by the primary clinician or treatment team;
3. Provides recovery coaching for clients during activities;
4. Makes home visits on a limited basis, with supervisor approval;
5. Attend sober support meetings, or other sober activities, in the community with clients.

• Helps monitor and stay connected to clients who are in residential (and detox) to help with re-engagement upon discharge;
• Takes individuals or groups of clients to 12-Step meetings and/or clean and sober activities as appropriate;
• Provides case management services including referrals to various resources (i.e. Food Bank, primary care/medical services, education entities, housing resources, etc.);
• Assists prep and clean-up for evening groups as needed;
• Provides individual, couples, and family support;
• Helping clinicians in groups at the office, jail, etc. Providing back-up in groups and other treatment activities;
• Helping clients develop and connect to non-using recovery activities (how to have fun, clean and sober);
• Maintains case notes of client contact within agency documentation timelines in the electronic health record system (EHR);
• Assists the SUD team with UA drug testing if needed;
• Completes attendance sheets, required report forms, and reports client participation to Supervisor;
• Other related duties as assigned by supervisor or Program Manager.

Birth DOULA Responsibilities:

• Works collaboratively as a member of an interdisciplinary team to support an individual's SUD recovery plan of care, maintaining regular communication with team members, collateral providers, community corrections staff (if applicable), and links the clients to additional community resources and services related to recovery and the pregnancy;
• Supports the plan of care and advocates for the client if DHS has safety concerns. Provides emotional support if the child is removed at the hospital due to safety risks, and advocates with social work at the hospital to assist with planning;
• Follows the client intake into services, meets with client and (if appropriate) family members to develop a case management plan;
• May include work in client's home or offsite community meetings, as approved by supervisor or Program Manager;
• Provides education for alternative techniques to avoid pain medications if client prefers and advocates for client with medical providers as needed;
• Assists with creating and following a postpartum plan;
• Provides education, support and resources about breastfeeding;
• Other related duties as assigned by supervisor or Program Manager.

ORGANIZATIONAL RESPONSIBILITIES:

• Performs work in alignment with BestCare's mission, vision, values;
• Supports the organization's commitment to fostering and maintaining a culture of inclusivity, equity, open-mindedness, cultural awareness, compassion, and respect for all individuals;
• Strives to meet Program/Department goals and supports the organization's strategic goals;
• Adheres to the organization's Code of Conduct, Business Ethics, Employee Handbook, and all other relevant policies, procedures, and other compliance needs;
• Understands and maintains professionalism, boundaries, and confidentiality per HIPAA, 42 CFR, and Oregon Statutes;
• Attends required program/staff meetings and completes assigned training timely and satisfactorily;
• Ensures that any required certifications and/or licenses are kept current and renewed timely;
• Works independently as well as participates as a positive, collaborative team member;
• Performs other organizational duties as needed.

REQUIRED COMPETENCIES: Must have demonstrated competency or ability to attain competency for each of the following within a reasonable period:

• Knowledge of alcohol and drug addiction and detoxification, community resources and recovery programs
• Demonstrated knowledge and understanding of the role of a Doula to represent and walk alongside the clients
• Ability to demonstrate a strong harm-reduction approach
• Professional demeanor with strong client, peer, and provider communication skills
• Ability to communicate clearly, concisely, and effectively, both orally and in writing
• Ability to demonstrate empathy, caring, or concern to bolster person's self-esteem and confidence
• Ability to maintain documentation in the EMR program
• Ability to take vital signs (blood pressure, heart rate, temperature, weight)
• Ability to work effectively and respectfully in a diverse, multi-cultural environment
• Ability to work independently as well as participating as a positive, collaborative team member
• Ability to function effectively and use good judgment in crisis situations
• Ability to work with the treatment team to maintain a healthy treatment milieu
• Proficiency in MS Office 365 (Word, Excel, Outlook), EHR platform, databases, virtual meeting platforms, internet, and ability to learn new or updated software
• Strong interpersonal and customer service skills and ability to build and maintain positive relationships
• Strong organizational skills and attention to detail, accuracy, and follow-through
• Excellent time management skills with a proven ability to meet deadlines
• Exhibits critical thinking skills
• Ability to maintain strict confidence as required by HIPAA, 42 CFR, and Oregon Statutes and BCTS Policies and maintain appropriate boundaries
• Ability to manage conflict resolution and anger/fear/hostility/violence of others appropriately and effectively

Requirements

QUALIFICATIONS:

EDUCATION AND/OR EXPERIENCE REQUIREMENTS:

• High School Diploma (or equivalent)
• Must have personal lived experience with Substance Use Disorder
• Must have maintained continuous recovery for the previous two (2) years at the time of hire
• Knowledge of the legal/corrections system required

LICENSES AND CERTIFICATIONS:

• Requires current CRM-I (or -II) certification or eligibility/commitment to obtains within 6 months of hiring
• Requires PSS/PSW/THW certification or ability/commitment to obtain within 6 months of hiring
• Requires ability/commitment to register/complete the Oregon THW-Birth Doula training courses within 6 months, with the full certification attained within one (1) year after training is completed with promotion to CRM-Certified Doula on CS-3
• Requires current BLS certification from the American Heart Association for children or adults, or ability and commitment to obtain within 6 weeks of hiring
• Must maintain a valid Oregon Driver License or ability to obtain one upon hire, and be insurable under the organization's auto liability coverage policy (minimum 21 years of age and with no Type A violations in the past 3 years, or three (3) or more Type B violations)

PREFERRED:

• Bilingual in English/Spanish a plus
• Previous training, experience, or knowledge of treatment in the disease of addiction is preferred

Salary Description

$18.00-$23.62