Job Details

Salary: $19.39 - $30.73 Hourly
Location : Klamath Falls, OR
Job Type: Full-Time Non-Exempt
Job Number: 2025-120
Department: Academic Affairs
Opening Date: 11/03/2025

Description
JOB SUMMARY

The TRiO/Student Support Services Academic and Learning Advisor provides advising and support services to students who are eligible for the TRiO/Student Support Services (SSS) program (consisting of eligible first-generation, low-income, academically under-prepared, and/or disabled college students) to successfully graduate with a two-year degree, transfer to a four-year institution, and/or achieve their academic goals. The TRiO/SSS Academic and Learning Advisor is also responsible for conducting activities in support of the program's success, compliance, and College needs; increasing awareness and understanding of the program through various outreach and promotional activities; and assisting the TRiO/SSS Director in recommending new hires, training, and supervising.

Examples of Duties
ESSENTIAL DUTIES AND RESPONSIBILITIES

To perform the job successfully, an individual must be able to satisfactorily perform each essential duty. The requirements listed below are representative of the knowledge, skill, and/or ability required to perform the position description satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Provides advising and support services to students who are eligible for the TRiO/SSS program (consisting of eligible first generation, low-income, academically under-prepared, and/or disabled college students) to successfully graduate with a two-year degree, transfer to a four-year institution, and/or achieve their academic goals.

• Maintains a caseload of assigned participants for individual academic guidance.
• Monitors, evaluates, and reports on participants' academic progress, intervening with appropriate resources and refers to appropriate on- and off-campus support services as needed.
• Collaborates with faculty to monitor students' progress in courses, resolve students' concerns, and strategize with faculty to help with student success.
• Coordinates the Individual Academic Plan (IAP) for all students in assigned caseload.
• Assesses program and individual needs and barriers to success and makes recommendations for student success and retention.
• Utilizes college Early Alert system to monitor program and individual progress.
• Provides holistic wrap-around support and intrusive advising to assist students completing individual courses and programs of study, graduating, and transferring to a four-year institution.
• Assists with planning, organizing, implementing, and coordinating events/workshops.
• Advocates for program participants as appropriate.

Conducts activities in support of the program's success, compliance, and College needs.

• Monitors student progress and maintains records in accordance with federal grant regulations and College policies.
• Ensures that participants meet the requirements of active involvement in the program so that the goals and objectives of the TRiO SSS grant are met.
• Assist in selecting and training peer mentors.
• Assists the TRiO SSS Director with evaluating program effectiveness.
• Collaborates with a variety of College and Community stakeholders to promote student and program success while adhering to Federal and College polices and procedures.

Increases awareness and understanding of the TRiO program through various outreach and promotional activities.

• Contributes to the development and implementation of multiple educational efforts, including career advising workshops, College visits, college success courses, and beneficial multicultural services.
• Coordinates statewide college visits for interested students.
• Participates on College committees as needed.

Recommends new hires, trains, and supervises staff.

• Assists the Director, as needed, in recommending new hires, training, and scheduling peer mentors.
• Conducts performance appraisals and monitors conformance to College policies.
• Contributes to the development of peer mentors by providing frequent performance feedback, providing opportunities for professional growth, encouraging input, empowering decision-making, and equipping the employees to succeed in their roles.

NON-ESSENTIAL DUTIES AND RESPONSIBILITIES

• Other duties as assigned

KNOWLEDGE, SKILLS, AND ABILITIES NEEDED TO PERFORM THIS ROLE

• Knowledge of higher education, particularly community colleges.
• Knowledge and understanding of barriers confronted by the TRiO SSS population.
• Knowledge of instructional and counseling techniques that are proven to be effective with first-generation, low-income, academically under-prepared, and/or disabled college students.
• Skilled in individual academic advising, career exploration, and personal counseling and referral.
• Ability to communicate clearly, effectively, and professionally in both oral and written formats, including public speaking, teaching, interpersonal skills, facilitating workshops, promoting programs, and the like.
• Proficiency in the use of technology to support program goals.
• Skilled in utilizing a team approach in solving problems.
• Strong interpersonal skills and the ability to respectfully work with students, staff, faculty, and members of the public with diverse backgrounds.
• Demonstrated empathy with individuals from diverse social, economic, ethnic, academic, disability, and cultural backgrounds.
• Valid driver's license and a clean driving record.
• This position does require administrative work on grant-funded program activities and reporting.

PHYSICAL DEMANDS AND WORKING CONDITIONS

• Frequently moving from stationary sitting positions to standing and walking.
• *This position is contingent upon the availability of funding from external grants. In the event that grant funding is reduced, eliminated, or not renewed, the position may be subject to modification or termination.

Qualifications
EDUCATION AND EXPERIENCE

• Associate's degree in education, behavioral or social sciences, or a related field, required.
• Bachelor's degree in education, behavioral or social sciences, or a related field preferred.
• Two (2) years of experience in advising, teaching, recruitment, counseling, or related experience in an applicable setting, with knowledge of the needs of first-generation, low-income, academically underprepared, and/or disabled students strongly preferred.
• Experience working with individuals from diverse social, economic, ethnic, academic, disability, and cultural backgrounds preferred.

Supplemental Information
Open until filled.
Print Name:
Employee Signature:

Date: MM/DD/YY
It is the policy of Klamath Community College to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law.
This position does not qualify for benefits.