[Customer Service / Remote] - Anywhere in U.S. / $50K+ per year / Medical, dental & vision / 401k / PTO / Home office + meal stipends - As a Customer Support Specialist at Grow Therapy, you will: Troubleshoot and resolve issues Clients and Therapists raise via Phone and Live Chat; Dig deep into problems in order to help identify root causes and work with our Product teams to improve the platform overall; Assist and educate customers on the Grow Therapy platform, providing great customer service to our Clients and Therapists; Serve as the customer's go-to resource and passionate advocate, ensuring both Clients and Therapists feel heard and supported throughout their journey with Grow Therapy...Hiring Immediately >>