Job Details

Help Desk

  2026-01-16     Abbtech Professional Resources     all cities,AK  
Description:

Required Qualifications:

  • High School Diploma or equivalent with 3+ years of applicable work experience
  • Must have Active Secret Clearance
  • This program requires US Citizenship.
  • Must have Active Air Force CAC card
  • Previous Service Desk Experience
  • Ability to run reports.
  • Experience supporting Windows 10 and MS Office 365
  • Experience with Microsoft Active Directory password resets, account unlocks, account creations, and troubleshooting.
  • Experience using SNOW or other ITSM experience.
  • Strong analytical and follow through skills
  • Strong verbal and written communications skills
  • Ability to coordinate and get cooperation from multiple areas within IT to accomplish assignments.
  • Ability to work well independently on defined tasks
  • Ability to work well as part of a team
  • Verified quiet home office space with the ability to work from home
  • Verified high-speed internet with proof of a minimum 50 MB/s speed test
Position Details:
  • Pay Rate / Range: $25-30/hr
The above salary range represents the range expected for the position; however, final salary offers are based on a number of factors such as the position's responsibilities; the candidate's experience, education, and skills; location; travel required; and current market conditions.
  • Benefits (Regular, Full Time Employees):
    1. Medical, Dental, and Vision offerings
    2. Weekly Direct Deposit
    3. Paid Holidays and Personal Time Off
    4. 401(k) with match
    5. Voluntary Life and AD&D, Short / Long Term Disability, plus other voluntary coverages
    6. Pre-Paid Legal and Employee Assistance Programs
    7. Northwest Federal Credit Union Membership
    8. BB&T @ Work Program

ABBTECH is an EOE/Minorities/Women/Disabled Individuals/Veterans


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