Job Details

Create long-lasting impressions of our beautiful, world-class resort by ensuring the cleanliness of our rooms and public spaces. Your excellent customer service skills will also be utilized when interacting with our guests. You will play an integral role in establishing memorable home-away-from-home experiences each and every day!

Houseman Attendant

Job Overview:

This position will ensure the cleanliness of public areas, all conference buildings on property, outsourced businesses, and any other public properties under our responsibility.

General Responsibilities:

• Consistently demonstrate S.E.E. (Smile, Eye Contact and Engage) and offer professional, friendly and excellent customer service.
• Follow the cleaning checklist and have the ability to act quickly as needs arise.
• Collect garbage and recyclables from common, employee areas and storage rooms.
• Clean floors using recommended methods
• Clean windows, dust furniture in public areas
• Stock and maintain housekeeping supplies in all bathrooms and public areas.
• Ensure that all requests from guests and other employees are handled in a timely fashion.
• Clean railings, elevators, window and ledges, floors, mirrors, light fixtures and sweep/vacuum stairs and hallways.
• Maintain the cleanliness of the lobby, public restrooms, office areas, elevator, and stairs.
• Monitor the daily event calendar and have rooms available for scheduled groups.
• Keep work area neat and organized.
• Maintain safety awareness throughout the entire property.
• Report all potential safety hazards to a manager immediately.
• Maintain a good working relationship with all departments.
• Comply with all policies and procedures set forth by the property Employee Handbook.
• Perform all other duties as assigned.

Qualifications:

• Housekeeping/Janitorial and customer service experience preferred.
• Valid driver's license to drive to buildings on property and must be insurable on the company insurance policy.
• Knowledge of chemicals.
• Ability to:
  • Work any day of the week and any hour.
  • Work with minimal supervision.
  • Maintain a professional appearance at all times.
  • Work as part of a team.
  • Communicate effectively.
  • Receive and follow both verbal and written instructions.
  • Work well under pressure.

Physical Requirements:

6-8 hours

Standing/Walking

Crouching/Bending/Stooping

Reaching

Grasping

3-6 hours

Pushing/Pulling (up to 70 lbs.)

Lifting/Carrying (up to 40 lbs.)

Up to 1 hour

Sitting

Climbing Stairs