Job Details

A company is looking for a Clinical Care Associate to provide support to Care Managers and assist members in accessing healthcare services.Key ResponsibilitiesCoordinate and schedule healthcare services as per the member's Plan of CareEnsure timely follow-up with members and provide telephonic assistance as neededDocument interactions accurately and respond to member and provider inquiries professionallyRequired QualificationsHigh School Diploma/GED requiredPreferred healthcare industry experienceMinimum of one (1) year experience in home care, discharge planning, or case managementKnowledge of managed care principles and care management standardsFamiliarity with electronic medical records and Microsoft Office applications