Job Details

A company is looking for a Senior Special Order Associate.Key ResponsibilitiesResearch and source items for special order requests, processing returns and reconciling invoice discrepanciesConduct price negotiations with vendors and customers, determining final pricing and maintaining vendorcatalogsFollow up on unaccepted customer quotes to convert them into sales and ensure accuracy of informationRequired Qualifications3+ years of customer service or order processing experienceExperience in business-to-business (B2B) sales is a plusTechnical certification or associate degree may be required; generally 5-7 years of related experienceProficiency in MS Excel and Salesforce or similar CRM systemsIndependent and accountable self-starter with organizational skills