Job Details

A company is looking for a Medicare Member Advocate.Key ResponsibilitiesAssist members by answering questions and resolving issues related to their medical and dental packagesEngage in calls with members while dedicating time for learning and developmentWork in a structured service center environment, adapting to a rapidly evolving settingRequired QualificationsHigh school diploma or equivalent required1+ years of customer service experience with frequent communication with customersStrong familiarity with technology, including Microsoft Office applicationsQualified candidates must be from the New England region (MA, CT, RI, NH, ME, VT)