Job Details

Medical Assistant - Contact Center Prescription Refill

  2026-07-07     Baystate Health     all cities,AK  
Description:

Per Diem Medical Assistant

Baystate Health, a nationally recognized leader in healthcare quality and safety, and home to Baystate Medical Practices, the largest multispecialty group in the region is looking for a per diem Medical Assistant to join our experienced Access Service Team to support the prescription refill line.

Responsibilities:

Baystate Health, Medical Assistants on the Access Service Team help ensure patients receive timely access to care while delivering a high level of service to both patients and referring providers by responding to online inquiries and incoming calls. Working closely with physicians, care teams, and medical practices across the Baystate Health system, you will serve as a key partner in coordinating patient care. This position blends clinical knowledge, administrative expertise, and exceptional customer service to help create a seamless and positive healthcare experience.

Schedule:
  • Per diem – minimum of 15 hours per week (during hours of M-F 8-5pm)
  • Additional weekend/evening hours available
Location:
  • Remote opportunity
  • Candidate must live in MA or CT
Qualifications:
  • High School diploma or GED
  • CPR-Basic Life Support of Healthcare Provider required from the American Heart Association
  • 3+ years of experience working in a medical office
  • Prior experience in a physician's office or customer service environment
  • Graduate of an accredited Medical Assistant program or equivalent training demonstrating MA III competencies
Skills:
  • Typing speed of 25+ words per minute
  • Strong communication and interpersonal skills
  • Ability to speak, read, and write English clearly
The Advantages of Working with Baystate!
  • Sign on bonus
  • Excellent compensation
  • High-quality, low-cost medical, dental and vision insurance
  • Generous PTO – up to 25 days in the first year, with scheduled earned increases
  • Continuing education support and reimbursement
  • First Time Home Buyers Financial Packages
  • Farm Share Memberships
  • 403b retirement company match & annual company contribution increase based on years of service
  • Free money coach advice from a certified professional
  • Wellbeing programs that include but are not limited to mental, physical, and financial health
  • Pet, home, auto and personal insurance
  • Life insurance
  • Reimbursement for a variety of wellbeing activities, included but limited to gym membership and equipment, personal trainer, massage and so much more!

We strive to be the place where we can help you build the career you deserve – apply today – YOU belong at Baystate!


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