Job Details

Introduction

The Wisconsin Department of Natural Resources (DNR), Division of External Services, Customer and Outreach Services Program - Vehicle Registration Section , is recruiting for a Training Program Coordinator to identify training needs and develop classroom, on-line, eLearning and other forms of training directly related to the operational needs of the agency and bureau.

This position has statewide responsibility and may be headquartered at any DNR facility within the state, depending on office space availability and the location of the selected candidate. Remote work may be available for a portion of the work week, after the initial onboarding period!

The Bureau of Customer and Outreach Services (COS) team members specialize in answering questions related to Wisconsin hunting, fishing, and trapping regulations and license purchases, off highway vehicle registration and boat titling, and serve as first point of contact for customers seeking general information about Department services, programs, properties, and program contacts. COS staff also provide information and services to internal and external partners by responding to and routing information received from department tip lines and hotlines. COS manages the department's online license issuance system called Go Wild and supports more than 900 private sector license agents and dealers. COS team members staff the DNR's statewide call center answering calls and emails.

Find a meaningful and rewarding career with the DNR! The DNR excels at protecting and managing natural resources while supporting the economy and the well-being of our residents. We are dedicated to working with Wisconsinites while preserving and enhancing the natural resources of Wisconsin. The staff works in partnership with individuals and organizations to manage fish, wildlife, forests, parks, air, and water resources while promoting a healthy, sustainable environment and a full range of outdoor opportunities.

We strive to hire, develop, and retain a talented workforce representative of the people of Wisconsin we serve. We offer training and career growth opportunities, a comprehensive benefits package, and are searching for people with diverse backgrounds to join our dynamic and team-oriented environment.

Position Summary

The Training Program Coordinator is responsible for developing, coordinating, administering, monitoring, evaluating the effectiveness of, and presenting specialized, job-specific training programs for bureau and agency staff. In coordination with the Business Support Specialists and Field Operation Training Officer, this position analyzes and identifies training needs, reviews training programs and recommends changes and modifications as needed to keep training materials and programs relevant to the changing needs of the Bureau, Department, and external partners.

For more information, please see the Position Description .

Salary Information

Starting pay for this position is between $36.50 to $39.00 per hour (or $75,920 to $81,120 annually), in addition to excellent benefits. Pay on appointment for current employees will follow the provisions of the State of Wisconsin Compensation Plan.

This position is in the classification Staff Development Program Specialist - Sr within Pay Schedule/Range 81-03. This position is not represented by a collective bargaining unit.

The State of Wisconsin offers an exemplary benefits package with:

• Generous paid time off , including at least 3 1/2 weeks of vacation/personal time, nine paid holidays, and ample sick time that rolls over each year with no cap.
• Excellent and affordable health insurance options (starting at $45/month for single and $111/month for family coverage).
• Other great insurance options (dental, vision, life, and more).
• A top-notch retirement program and optional tax advantaged 457 retirement savings plan.
• A Well Wisconsin program , offering wellness tools and rewards to employees and spouses.
• A free and confidential employee assistance program that offers employees and their household members tools, resources, and professional consultation services.
• For more info, see our Total Rewards Calculator.

Job Details

Travel: Infrequent statewide travel to conduct training will be necessary.

Probation: A 12-month probationary period may be required.

Future Opportunities: This recruitment may be used to fill future similar positions .

Background Checks: The Department of Natural Resources conducts criminal background checks on final applicants prior to job offer. Please note that a criminal charge or conviction on your record will not necessarily disqualify you from state employment. In compliance with the Wisconsin Fair Employment Act, the DNR does not discriminate on the basis of arrest or conviction record.

Reference Check: References are not required at the time of application but will be required upon successful completion of the interview process.

Eligibility to work in United States: The Department of Natural Resources does not sponsor work visas at the time of hire or anytime during employment. All persons hired will be required to verify identity and eligibility to work in the United States and complete the required Employment Eligibility Form I-9 upon hire .

Remote Work: Based on an assessment of the goals and work activities, this position may be eligible for remote work. Remote work approval is based on individual circumstances and is subject to supervisor approval and DNR remote work policies. Approval is subject to change without notice based on business needs. Employees with approved remote work arrangements are generally expected to work within the state of Wisconsin.

Qualifications

Your letter of qualifications and resume are very important parts of your application and are used during our evaluation process to determine your qualifications as they relate to the job. For instructions on developing your resume and letter of qualifications and what should be included in these materials, click here .

Please describe the below qualifications in your letter of qualifications and resume to be considered for this position:

Required qualifications include experience in ALL the following:

• Developing policies, guidelines, job aids, training materials, and/or standard operating procedures.
  
• Coordinating and planning events, such as training seminars, for classroom, on-line, eLearning and/or other forms of training.
  
• Presenting detailed and/or complex materials, such as training and learning aids, etc., to an audience of adult learners, both in person and online.
  
• Performing quality assurance activities such as auditing calls, processes, emails, etc. to provide improvement feedback and monitor/analyze/assess training effectiveness.
  

In addition, preferred qualifications include experience in a combination of the following:

• Using Cornerstone Learning Management System to draft, maintain, and assign curriculum, material and events
  
• Utilizing Articulate 360 or comparable learning management software/applications s uch as Absorb LMS, Adobe Captivate or Blackboard Learn to develop training curricula
  
• Professional work experience interpreting and communicating DNR related laws, rules, programs, policies and/or procedures.
  

How To Apply

The steps to apply online are quick and easy! Your resume and letter of qualifications are used during our evaluation process to determine your eligibility for further consideration. Submitted materials will be evaluated by a panel of job experts, and the most qualified applicants will be invited to participate in the next step of the selection process. It is critically important that your application materials clearly describe your experience related to the stated job qualifications. Please review our helpful tips for developing your resume and letter of qualifications and what should be included. References are not required at the time of application but will be required upon successful completion of the interview process. Once you submit your application, you will not be able to make any updates to the application or any materials submitted.

If viewing this posting on an external site (such as indeed.com, etc.), please visit Wisc.Jobs and search for this Job ID: 21512 to complete your application for this posting. Current state employees, including those with Career Executive status, must apply through STAR ESS. Former permanent classified state employees must apply through Wisc.Jobs.

For technical troubleshooting related to the Wisc.Jobs site, please view the Frequently Asked Questions . For questions regarding the application process, please contact Vicki Treml in Human Resources at vickil.treml@wisconsin.gov.

Disabled veterans: Qualified veterans with a 30% or more service-connected disability are eligible for non-competitive appointment to permanent positions in classified civil service under s 230.275 WI Stats. Please apply online with your qualifications and resume outlining how you meet the required qualifications for the position along with your DD-214 and documentation of your service-connected disability rating (dated within 12-months) and email the HR contact listed in this announcement for notification that you are applying under this provision. Current State employees are not eligible for non-competitive appointment.

The State of Wisconsin is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to providing equal employment opportunities to applicants of any race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Deadline to Apply

All applications must be received by 11:59 pm central standard time on Monday July 27, 2026.