Job Details

Project Administration Support

Support all aspects of project administration across multiple active projects.

Use reports and dashboards to produce, collate, and distribute information required by the delivery and project teams.

Maintain accurate and up-to-date project records throughout the delivery lifecycle.

Assist the delivery team with general administrative tasks as required.

Engage with suppliers and subcontractors in a timely, professional, and proactive manner.

Follow up outstanding information or documentation as requested by the delivery team.

Maintain clear and professional communication with external parties via phone and email.

Maintain records of relevant project information using Jira and associated systems.

Ensure all client and contractor communications are accurately recorded and auditable.

Proactively claim and manage assigned tasks within the CRM and task-management systems.

Support document processing and system updates in line with delivery requirements.

Understand and follow defined quality standards, procedures, and delivery processes.

Identify and escalate issues, delays, or risks to the project delivery team in a timely manner.

Assist with the implementation of agreed remedies and preventative measures.

Support audit readiness by ensuring documentation and communication trails are complete and accurate.

Initiate actions and prepare basic reporting to help maintain or improve service delivery levels.

Work proactively towards delivery team KPIs and performance targets.

Assist with filling administrative gaps within the delivery function as required.

Other role specific duties as they arise.