Job Details

Administrative Program Assistant

  2024-04-16     Oregon Institute of Technology     3201 Campus Drive     $3,022 month  

The Oregon Tech Dental Clinic is seeking highly motivated self starter who is efficient and customer service oriented to fill a position with us as an Administrative Program Assistant in our dental office.

Position Summary:
This position is for a clinic and sterilization manger with some front office scheduling and customer support duties. It requires knowledge and training of infection control procedures and CDC guidelines. Candidates must efficiently utilize electronic health records; should be competent in Microsoft Office programs like Word, Excel, Outlook, have experience billing and checking for insurance eligibility; providing face to face, phone, and email reception and response to patients; appointment scheduling according to instructions given; maintaining patient recall system; have excellent phone skills; provide customer support to all stakeholders; and serve as sterilization and inventory manager, assisting with all equipment maintenance, testing and compliance needs of the dental clinics.

This position supports approximately 66 dental hygiene students, 17-20 faculty and staff members. Students in our program provide dental hygiene and restorative services to the general public and work alongside our dentist. It`s a busy, fast paced environment, but also very rewarding to be part of such a unique model between education and industry.

Departmental Information:
The Dental Hygiene Department provides a collaborative learning environment in state-of-the-art facilities, utilizing digital media for radiographs and clinical technologies and 100% electronic health records. The department has created a unique collaboration between an academic allied health program, and a full-service dental clinic auxiliary that serves the needs of the Klamath Basin and provides enrichment opportunities for dental hygiene students. Our support staff are integral to the success of our faculty and students.

Minimum Qualifications: 

  • Excellent written, oral communication skills and customer service experience.
  • Excellent organizational skills.
  • Proficient in using MS Word, Excel, Outlook
  • Ability to obtain CPR certification.
  • Ability to move objects weighing up to 50 pounds
  • Physical ability to safely maintain and service dental equipment

Preferred Qualifications: 

  • Bilingual in English/Spanish.
  • Two years of experience working in dental or medical field, with emphasis on infection control, supply management, patient intake and scheduling
  • Experience in dental/medical insurance billing, and/or dental assisting.
  • Experience in dental electronic health records

Special Instructions to Applicants: 

The initial review of applications will begin on April 8, 2024. Applications will continue to be accepted after the initial review date until a sufficient applicant pool has been achieved or the position is filled. Therefore, at the discretion of the University, materials received after the initial review date may not receive full consideration.

To apply, please visit:

Then, upload the following elements in a single electronic document to your application:
Required Documents

  1. Resume
  2. Professional References List

Optional Documents

  1. Cover Letter
  2. Letter of Recommendation
  3. License/Certification

Oregon Tech is an Affirmative Action/Equal Opportunity Educator and Employer. The University does not discriminate in access to its educational programs and activities, or with respect to hiring, or the terms and conditions of employment, on the basis of age, color, disability, marital status, national origin, race, religion or creed, sex or gender, gender identity or gender expression, sexual orientation, veteran status, or any other basis in law.

Oregon Tech is committed to providing access and reasonable accommodation in its services, programs, activities, education and employment for individuals with disabilities. To request disability accommodation in the application process, contact the Office of Human Resources.

Do not contact this company in solicitation of any product or service.

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